Questions and answers

Here are the questions our customers ask most often, with the answers. If you don't find yours, just get in touch.

Orders and delivery

How do I place an order? Choose a product, add it to your cart, enter your contact details and delivery address, then confirm the order.

How long does delivery take? For now we deliver in Yerevan. After you order, we call you to agree a day and time that suit you.

Is delivery free? Delivery terms and prices are on the "Delivery and returns" page, and the price is shown at checkout.

Payment

How can I pay? You pay when you receive your order: in cash or with any bank card (POS terminal).

Can I pay online? Not yet: you pay nothing when you place your order, only when you receive it.

Returns and warranty

Can I return or exchange an item? Yes. Under Armenian law you may return or exchange an item of proper quality within 14 days of purchase, as long as its appearance, packaging and proof of purchase are kept.

Do products have a warranty? Electronics and appliances come with the manufacturer's or the shop's warranty. The warranty card and terms come with the product.

Support

How can I contact you? Call or message us on WhatsApp / Viber at +374 98 88 71 51, write to contact@lar.am, or reach us on social media. Our team will be glad to help.